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DIRECT TAXIS
-
At the Heart of Public Transport in Darlington - Tel.
38-22-22
Help us to Provide the Service you Need!
1. Please grade the following in terms of importance:
Not very important
Very important
1
2
3
4
5
6
7
8
9
10
Reliability
Safety
Quality of Service
Cleanliness
Customer Care
Price
Professionalism of Drivers
2. How often do you use a taxi?:
Daily
3 to 4 times a week
Weekly
Monthly
Occasionally
3. Do you usually:
Book in advance
Order when you require a taxi
Use a Taxi Rank
4. Do you usually:
Always use the same company wherever possible
Use whichever company comes to mind
Use the number of a taxi service from memory
5. Score the following in order of importance:
(1-7, 1 being most important)
Professional Drivers
Customer Care
Cleanliness
Safety
Price
Reliability
Quality of Service
6. Usual Purpose of Taxi Journey:
Business
Medical Appointment
Client Hospitality
Courier Service
Staff Transport
7. Average journey distance:
1 mile
2 miles
3 to 5 miles
5 to 10 miles
10 miles or more
8. Of the following services, which might you use in the future?:
12-seater mini bus
Executive V.I.P.
Stretch Limo
Business/Company Name:
Your Name:
Position:
Address:
Email:
Tel. 01325-382222 or 01325-484888 Fax: 01325 380002
Direct Taxis, Wards Yard, Albert Rd, Darlington, Co. Durham, DL1 2PB
Where Quality Counts
