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CHOOSING DIRECT TAXIS - What it means to you:

One of our Drivers

At the Heart of Publlic Transport in Darlington

Outstanding for Value and Service
We place a strong emphasis on providing a service that is realizable, readily available and at all times courteous, secure, safe, clean and pleasant atmosphere in which to travel.

Direct provide a safe and reliable service that you and your customers will be please to use.

Leading the field for the quality of service offered in the public transport market.

   CUSTOMER FIRST
The taxi service you provide reflects your own company’s image. Direct strives to exceed the standards you and your customers expect.
   TRAINED DRIVERS
Direct have developed a training and quality customer care programme for all its employees and are presently working towards the prestigious Investors in people accreditation.
   FULLY LICENSED
You can take comfort that Direct ensures that its public transport operation, drivers and vehicles exceed the legal requirements.
   RELIABLE
Direct is operated by professionals from within the industry with vast experience, running the most efficient operations available. This means you can rely on us to provide a dependable service for your customers.
   QUALITY CONTROL
Our Code of Conduct and monitoring of standards ensures we maintain exemplary service to your customers at all times.
   CUSTOMER PROTECTION
Your customers expect the best. We provide £5 million liability insurance and ensure regular and thorough maintenance of all vehicles.
   FAST RESPONSE TIMES
No-one likes to be kept waiting and at Direct we appreciate this.
We place speed and accuracy as an essential part of our service.

 

 
Tel. 01325-382222    or     01325-484888         Fax: 01325 380002
Direct Taxis, Wards Yard, Albert Rd, Darlington, Co. Durham, DL1 2PB
Where Quality Counts


 
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